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Account Information & Access FAQs

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Please tell us where you bank so we can give you accurate rate and fee information for your location.

How do I access my account?
How do I find my account number?
How do I change my address?
How do I change my legal name or legal title?
How do I close my account?
How do I stop payment on a personal check?
How can I withdraw money from my personal checking account?
How do I deposit money into my personal checking account?
How do Transactions Made After Business Day Cut-off impact my account?
Can I get a cashier's check in a financial center?
What alternatives does Bank of America offer to a cashier's check?
What is a scheduled transfer?
What is the bank's holiday schedule in 2023?
What is the FDIC?
What does the FDIC insure?
What is the insurance limit?
Does Bank of America participate in the FDIC’s Transaction Account Guarantee Program?
How can I determine my current level of insurance coverage?
What should I do if I get an abandoned property notification from Bank of America?

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