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Requesting a Debit Card

Request a replacement for your missing, stolen or damaged Debit card

Order a replacement card using your mobile phone. Sign into the Mobile App, select Menu from Options bar then Manage Debit/Credit Card. Once you found the right card, select Replace and continue to follow the prompts. (See the Personal Schedule of Fees for replacement card costs)

Need your Debit Card Sooner? Pay with digital card for debit before your plastic arrives!

You now have immediate access to your money with our digital card for debit, available in our Mobile Banking app.
  • No need to wait for plastic replacement debit card to arrive in mail - start using your digital card immediately
  • You can shop in person or online, or even get cash from a Bank of America ATM
  • It's fast, easy and secure

Show me how to replace & access my digital card for debit on the mobile app

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Activate your new debit card—there are 3 ways to do this:
  • Call 888.624.2323 (outside the U.S. call collect: 925.675.6195)
  • Use it with your current PIN to make a purchase or at any Bank of America ATM
  • Log in to Online Banking. or Mobile Banking
Change your PIN:
  • If you know your PIN: Visit a Bank of America ATM and select More Options then Change PIN. You can also change your PIN at a financial center.
  • If you do not know your PIN: Visit a financial center or call 800.432.1000 (Mon.-Fri. 7 a.m.-10 p.m. or Sat.-Sun. 8 a.m.-5 p.m.) and we will mail you a reminder.
Notify us of any upcoming travel—there are 2 ways to do this:
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