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Bank of America CDs & IRAs Customer Service

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Bank of America
TX2-979-02-14
PO Box 619040
Dallas, TX 75261-9943
Bank of America
TX2-979-02-14
PO Box 619040
Dallas, TX 75261-9943

Call us

888.827.1812
For CDs
Mon–Fri 8 a.m.-9 p.m. ET
Sat 8 a.m.-8 p.m. ET
For IRAs
Mon–Fri 8 a.m.-9 p.m. ET
TTY/TDD
800.288.4408
For CDs
Mon–Fri 8 a.m.-9 p.m. ET
Sat 8 a.m.-8 p.m. ET
For IRAs
Mon–Fri 8 a.m.-9 p.m. ET
888.827.1812
For CDs
Mon–Fri 8 a.m.-9 p.m. ET
Sat 8 a.m.-8 p.m. ET
For IRAs
Mon–Fri 8 a.m.-9 p.m. ET
TTY/TDD
800.288.4408
For CDs
Mon–Fri 8 a.m.-9 p.m. ET
Sat 8 a.m.-8 p.m. ET
For IRAs
Mon–Fri 8 a.m.-9 p.m. ET

FAQs

Most popular FAQs
Where can I find CD rates?

CD interest rates can be found on the following pages:
Featured CD
Standard Term CD

How will I be notified that my CD is going to mature?

A notice will be sent to you at least 20 days before the maturity date (for CD terms of 30 or more days).

Does my income affect how much I can contribute to my IRA?

Yes. Depending on the type of IRA you have, your income could affect how much you can contribute to the IRA and/or how much of your contribution is tax deductible.

For example: The annual maximum contribution to a Roth IRA is $5,500. However, if you are single, head of household or married filing separately and you did not live with your spouse at any time during the year – and you earn $135,000 or more – the amount you can contribute to a Roth IRA is $0. But if you earn less than $120,000, you can contribute up to the $5,500 maximum.

For more detailed information, including more specifics about income and contribution limits, please visit the following resources:

Everything You Need To Know About IRAs from Better Money Habits

Retirement Topics: IRA Contribution Limits layer on the IRS website

Individual Retirement Arrangements (IRAs) layer on the IRS website

Is there a limit to how much I can contribute to an IRA?

Yes. Your maximum contribution to an IRA is affected by your age and income.

For example, the maximum annual contribution to a traditional IRA in 2018 is $5,500 (if you’re 50 or older you’re able to contribute an additional $1,000). However, if your earned income for the year is less than $5,500 (or $6,500 if you’re 50 or older), then your maximum annual contribution is equal to your earned income.

For more detailed information, including more specifics about income and contribution limits, please visit the following resources:

Everything You Need To Know About IRAs from Better Money Habits

Retirement Topics: IRA Contribution Limits layer on the IRS website

Individual Retirement Arrangements (IRAs) layer on the IRS website

When can I access the money in my IRA — and is my withdrawal taxable?

Your ability to access money in your IRA without penalty, and the degree to which any withdrawal is subject to taxation, is affected by your age and the type of IRA you have.

For a Roth IRA, for example, a withdrawal of contributions is not taxable. There is also no tax penalty or federal tax on withdrawal of earnings after age 59½ provided the account has been held for 5 years and certain other requirements are met. If you withdraw your earnings before age 59½ or if the account has not been open for at least 5 years, there is a 10% additional tax. You may also be subject to state and local taxes.

For a Traditional IRA, there is no tax penalty for withdrawals taken after age 59½. However, normal distributions will be subject to ordinary income tax. Also, excise taxes will apply if you do not take the required minimum distribution (RMD) beginning at age 70½. If you take withdrawals before age 59½, you are subject to a 10% additional tax penalty. You may also be subject to state and local taxes.

For both Roth and Traditional IRAs, there is no tax penalty for account withdrawals made for the following reasons:

  • Higher education expenses for you or certain family members
  • Qualified first-time home purchase expenses up to $10,000
  • Death or disability of the account owner
  • Certain medical expenses and health insurance premium payments of unemployed individuals and non-reimbursed expenses exceeding 7.5% of adjusted gross income (AGI)
  • Withdrawals made in equal installments over the account holder's life expectancy

Please note that withdrawals from fixed-term IRAs before the maturity date may be subject to an early withdrawal penalty.

For more detailed information, please visit the following resources:

Everything You Need To Know About IRAs from Better Money Habits

Retirement Topics: IRA Contribution Limits layer on the IRS website

Individual Retirement Arrangements (IRAs) layer on the IRS website

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