Remove digital access
If you no longer want to use Online and Mobile Banking, you can remove access at any time.
What to expect when removing access
- Your User ID and Password will be deleted and you’ll be unable to access Online and Mobile Banking
- You will no longer have digital banking access to review transfer or payment history and recipients/payees
- Any scheduled payments through Online and Mobile Banking bill pay will be canceled
- Any scheduled or recurring transfers to other banks will still be paid
- Any processing payments and transfers will still be paid
To remove your access, call 800-432-1000.
For our other websites and mobile apps:
Merrill Lynch: 800-637-7455
Merrill Edge: 877-653-4732
Bank of America Private Bank: 800-878-7878
Benefits OnLine (for 401K, Equity Award Plan, or Financial Advisor): 800-637-4015
Benefits OnLine (for International Participants): 609-818-8817