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FAQs: Keep The Change

  • Hide What do I need to enroll in the Keep the Change® savings program?

    To enroll in the Keep the Change savings program, you will need a Bank of America checking account and savings account, as well as a Bank of America debit card. If you already have all three, you can enroll now and start saving today.

  • Show How often are my round-ups transferred to my savings account?

    The round-ups from your debit card purchases are accumulated and transferred daily from your checking account to your savings account. The total transfer will be displayed daily as a single transaction on your savings statement. However, if you do not have sufficient available funds in your checking account or if any transaction has overdrawn your Checking Account on a business day, we do not round up purchases posted on that business day and we cancel the Keep the Change® transfer for that day.

  • Show What is the match rate?

    There is no matching rate offered for new enrollments at this time.

  • Show When will I get my bank match?

    The matching funds will be credited to your savings account. To receive matching funds, you must have enrolled in Keep the Change prior to December 4, 2013. This will take place within 8 weeks after the month of your enrollment anniversary for the Keep the Change® savings program. To receive the matching funds, your checking and savings accounts must be open and in good standing, and you must still be enrolled in the service.

  • Show How can I keep track of my Keep the Change® savings?

    You can view a summary of your Keep the Change savings in Online Banking.

  • Show Can I earn a bank match with a Rewards debit card?

    Unfortunately, Rewards debit cards, such as the Alaska Airlines debit card, are not eligible for the bank match. However, Rewards debit cards are eligible for round-up savings—transfers from your checking to savings account.

  • Show How do I stop my Keep the Change® savings program?

    If you want to stop your Keep the Change savings program, visit a local banking center or contact one of our customer service representatives at 1.800.432.1000. Customer service representatives are available Monday through Friday from 7 a.m. to 10 p.m., Saturday and Sunday from 8 a.m. to 5 p.m., local time.