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Bank of America Military & Student Banking Customer Service

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Military banking

Bank of America
TX7-400-01-15
San Antonio, TX 78208-8000

Student lending

Bank of America
Student Banking Group
PO Box 182174
Columbus, OH 43218-2174

Military banking

Bank of America
TX7-400-01-15
San Antonio, TX 78208-8000

Student lending

Bank of America
Student Banking Group
PO Box 182174
Columbus, OH 43218-2174

Call us

Student banking

800.432.1000
1.315.724.4022 (international collect; cell phone roaming charges may apply)
Mon–Fri 7 a.m.-10 p.m. local time
Sat–Sun 8 a.m.-5 p.m. local time
Automated support 24/7

Safe deposit box

800.432.1000
Mon–Fri 7 a.m.-10 p.m. local time
Sat–Sun 8 a.m.-5 p.m. local time
Automated support 24/7

Student lending

800.344.8382
Mon–Fri 8 a.m.-6 p.m. local time
Automated support 24/7

Military banking

800.334.1920
1.210.978.5000 (international collect; cell phone roaming charges may apply)
Mon–Fri 6 a.m.-9 p.m. CT
Sat 9 a.m.-3 p.m. CT

Student banking

800.432.1000
1.315.724.4022 (international collect; cell phone roaming charges may apply)
Mon–Fri 7 a.m.-10 p.m. local time
Sat–Sun 8 a.m.-5 p.m. local time
Automated support 24/7

Safe deposit box

800.432.1000
Mon–Fri 7 a.m.-10 p.m. local time
Sat–Sun 8 a.m.-5 p.m. local time
Automated support 24/7

Student lending

800.344.8382
Mon–Fri 8 a.m.-6 p.m. local time
Automated support 24/7

Military banking

800.334.1920
1.210.978.5000 (international collect; cell phone roaming charges may apply)
Mon–Fri 6 a.m.-9 p.m. CT
Sat 9 a.m.-3 p.m. CT

Most popular FAQs

Banking for students
Does Bank of America offer student loans?

No, we don't. If you're seeking information about student loans, we recommend contacting your school's financial aid office. You may also want to review the articles and videos in the college section of the Better Money Habits website.

How can I avoid interest charges on my credit card purchases?

You can avoid interest charges on purchases entirely by paying off your balance in full each month. If that's not practical, paying more than the minimum due each month will minimize interest charges on your purchases. See how paying more than the minimum due can save you money.

How can I make sure I don't overspend with my credit card?

The best way to manage your credit card spending is to create a budget and stick to it (be sure your budget includes setting aside a little each month for unexpected expenses). These 9 rules to help you use your credit card wisely from Better Money Habits can help you keep your credit card spending under control, too.

Military banking
Can I use Bank of America financial centers if I'm a customer with just the overseas Department of Defense (DOD) Community Bank?

No. Bank of America has a contract with the Department of Defense to operate the Community Banks on overseas military installations. However, Community Bank customers are not automatically customers of Bank of America, and vice versa.

If you need help with your Community Bank account while you're overseas, contact your local Community Bank. If you need help while you're in the U.S., call 800.239.9427. To open a Community Bank account, contact the Community Bank on arrival in the overseas country. Community Banks are located on U.S. military installations in Japan, Okinawa, South Korea, Diego Garcia, Germany, United Kingdom, Iceland and Holland.

Foreign currency
How do I send an international wire transfer?

Sign in to Online Banking and hover over the Transfer | Send navigation tab, locate the Send money to someone section and select the Using their account number at another bank link. Before starting, make sure you have all the correct recipient bank details.

You can also make an international wire transfer at a Bank of America financial center. Locate a financial center.

Find ATMs & financial centers

Use our financial center locator to find a convenient location or ATM near you.

Schedule an appointment

Make an appointment to open an account or discuss your financial concerns at your convenience.