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Contact us from outside the U.S.

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Contact us

Call international collect

1.315.724.4022
(international cell phone roaming charges may apply)
Mon–Fri 8 a.m.-11 p.m. ET
Sat–Sun 8 a.m.-8 p.m. ET
All times ET. Automated support is available 24/7.

Lost or stolen card?

Notify us immediately by signing in to Online Banking or calling us:
For credit card issues:
1.757.677.4701
For debit card issues:
1.315.724.4022
Mon–Fri 7 a.m.-10 p.m. or Sat–Sun 8 a.m.-5 p.m. All times ET.

Call international collect

1.315.724.4022
(international cell phone roaming charges may apply)
Mon–Fri 8 a.m.-11 p.m. ET
Sat–Sun 8 a.m.-8 p.m. ET
All times ET. Automated support is available 24/7.

Lost or stolen card?

Notify us immediately by signing in to Online Banking or calling us:
For credit card issues:
1.757.677.4701
For debit card issues:
1.315.724.4022
Mon–Fri 7 a.m.-10 p.m. or Sat–Sun 8 a.m.-5 p.m. All times ET.

Tips for worry-free travel outside the U.S.

A travel checklist can help you plan ahead, avoid problems and reduce stress. Here are a few travel tips to get you started on creating your own checklist:

  • Take your banking with you wherever you go with the Mobile Banking app
  • Get rewarded for your travel expenses by using the BankAmericard Travel Rewards® Credit Card: You'll earn unlimited 1.5 points for every $1 you spend on all purchases everywhere, every time and there's no expiration on points
  • Register a USB security key for an extra layer of security and increased transfer limits when using Online and Mobile Banking.
  • Use a digital wallet, a digital form of your physical debit or credit card that has a unique card number different from your physical card's number
  • Find an international partner ATM and avoid the non-Bank of America ATM $5 usage fee. (Please note that the international ATM locator is not yet available on the Mobile Banking app, so when using a mobile device visit our locations page or search for "international ATMs" using your mobile browser.)
  • Order foreign currency before you travel and avoid the hassle and expense of changing money abroad
  • Book your flight, hotel, car or cruise with using the Bank of America Travel Center
  • Contact your mobile phone carrier prior to leaving the U.S. to ensure your plan includes international calling

For more travel tips, check out these 10 tips for a worry-free vacation.

Questions you may have when traveling

Most popular FAQs

Find ATMs & financial centers

Use our financial center locator to find a convenient location or ATM near you.

Schedule an appointment

Make an appointment to open an account or discuss your financial concerns at your convenience.