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Bank of America Customer Service

We're here to help

In this challenging time, we continue to provide updates and support to our clients on our Client Resource Site.

Looking for more information on the Advance Child Tax Credit Payments in 2021? For the most up-to-date information including whether you are eligible for these monthly payments and to update your account information for direct deposit, visit layer.

Find digital solutions for other top trending client needs. Click links below....

Find ATMs & financial centers

Use our financial center locator to find a convenient location or ATM near you.

Schedule an appointment

Make an appointment to open an account or discuss your financial concerns at your convenience.

Connect with us on social media

Our representatives are available:
Mon–Fri: 8 a.m.-9 p.m. ET
Sat: 8 a.m.-8 p.m. ET
Sun: 8 a.m.-5 p.m. ET

Privately message your name, ZIP code, phone number, inquiry and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts.

Neither Bank of America Corporation nor any of its affiliates will ever ask you for your Social Security number, account information, passwords or PINs via Facebook or Twitter.