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Your security is our top priority

Here are some important things to know and do if you have concerns about fraud:

What to do when your credit or debit card has been lost or stolen
What to do when you lose your checkbook
What to do when you see a suspicious transaction on your statement
What to do if you've become a victim of ID Theft
What to expect if you’re notified of a merchant compromise
What to do when you receive a suspicious email, text message or phone call
How to report a potential security concern

Steps you can take now if you believe your identity and/or account information may have been compromised:

Contact your financial institutions and creditors

  • Speak with the fraud department and explain that someone has stolen your identity.
  • Request to close or freeze any accounts that may have been tampered with or fraudulently established.
  • Make sure to change your online sign-in credentials, passwords and PINs.

Check your credit reports and place a fraud alert on them

  • Receive a free copy of your credit report at annualcreditreport.com layer (you can also call 877-322-8228).
  • Review your credit report to ensure that unauthorized accounts are not opened in your name.
  • Report any fraudulent accounts to the appropriate financial institutions.
  • Place a fraud alert by contacting one of the three credit bureaus (that company must tell the other two): Experian layer (888-397-3742), TransUnion layer (800-680-7289) or Equifax layer (888-766-0008).

Contact relevant authorities

  • Contact ChexSystems (888-478-6536) to place a security alert on any compromised checking and savings accounts when a deposit account has been impacted.
  • Contact the Federal Trade Commission layer (877-438-4338) to report an ID theft incident.
  • File a report with your local law enforcement. Be sure to get a copy of the report to submit to your creditors and others that may require proof of the crime.

Replace your stolen identification

Know fraud when you see it

  • Recognize the red flags that signal scams
  • Understand phishing techniques
  • Know what to do when there’s a data breach

See how to better identify fraud

Increase your security

  • See what to do (and why it matters)
  • Help protect yourself and your accounts
  • Minimize fraud and ID theft opportunities

Start increasing your security now