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Fraud Prevention Checklist

Take steps to protect yourself

Take steps to protect yourself

Here are some things you can do today to increase your security and help protect yourself against fraud and identity theft.

  1. 1. Keep your contact information up to date

    Why it matters

    We can contact you quickly in the event we see suspicious activity on your account.

    How to do this

    Sign in to Online Banking to review and update your contact information.

  2. 2. Create the strongest possible passwords

    Why it matters

    A strong password means a strong defense against hackers. See how to create strong passwords

    How to do this

    Sign in to Online Banking to review your sign-in settings and update your Passcode.

  3. 3. Allow push alerts on the Mobile Banking app

    Why it matters

    We can contact you quickly in the event we see suspicious activity on your account.

    How to do this

    Sign in to the Mobile Banking app, select Alerts from the Menu and follow the instructions.
    Get the Mobile Banking app

  4. 4. Protect your devices

    Why it matters

    Keeping your phone, tablet and computer up to date with the latest browsers and operating systems helps protect against vulnerabilities that hackers can exploit.

  5. 5. Enable biometrics (fingerprint sign-on or facial recognition)

    Why it matters

    When someone gains access to your personal information, they can pretend to be you online.

    How to do this

    For example: Use paperless payment methods such as Bill Pay or Zelle® and never write your PIN on your card.
    10 ways to help protect your personal info

  6. 6. Know the red flags that signal a scam

    Why it matters

    If you provide your information or money to a scammer, there is often little we can do to get your money back.

    How to do this

    Understand how scammers operate and the ways in which they pressure or trick you into sending money and information.
    Visit our scams page

  7. 7. Know which third parties have access to your account information

    Why it matters

    There may be risks with sharing your information with third-party money management apps and websites, Review our FAQs about third-party data sharing.

    How to do this

    Sign in to Online Banking to see which third parties have access to your data through our secure data protocol.

Top FAQs about sharing your account information with third parties
Top FAQs about protecting and sharing your information

Looking for a deeper understanding
of identity theft, online security and
how to stay safe?

Explore the privacy & security section of
Better Money Habits

Looking for a deeper understanding
of identity theft, online security
and how to stay safe?

Explore the privacy & security section
of Better Money Habits

Looking for a deeper understanding of identity
theft, online security and how to stay safe?

Explore the privacy & security section of Better Money Habits