Why it matters
We can contact you quickly in the event we see suspicious activity on your account.
How to do this
Sign in to Online Banking to review and update your contact information.
What's the best way I can help protect my personal information?
Regularly monitoring your account activity is the best way to help detect if you have been a victim of fraud. Bank of America's Online Banking service allows you to access and review your account activity at your convenience, and signing up for electronic statements may also help reduce your risk of mail fraud.
Download the Bank of America Mobile Banking app and allow push alerts for more secure communication about your accounts. Keep your contact information, especially cell and email, current. Review and respond to alerts promptly. Keep your contact information, especially cell and email, current. Turn on location services when making a purchase or signing in and allow location-based anti-fraud and security permissions.
Learn more about Online Banking Alerts
Do you have additional tips for how I can help protect my information offline?
Here are some tips for protecting your personal information offline:
- Always know where your credit or debit card is. If you misplace it, contact us immediately so we can block the card from use.
- Don't write your personal identification number (PIN), Social Security number, driver's license number or credit card account number on checks or on your ATM, credit card or debit card.
- Use ATMs with surveillance cameras and be aware of people and your surroundings. When you enter or exit an ATM in an enclosed area, be sure you close the entry door completely. Cover the keypad when entering your PIN so skimming thieves can't capture it with your card number. Secure your card and cash after completing your transaction and before exiting the ATM area.
- Keep mail secure. Receive and store as many of your account statements electronically as you can. Consider going paperless and accessing your statements through Online Banking. Learn more about going paperless.
- Tear up or shred pre-approved credit offers, receipts (including ATM receipts) and other information that could link your name to your account numbers. Check your local financial center and municipal waste disposal or recycling center for shred days.
- Monitor bills and bank statements frequently. Immediately report any suspected fraudulent transactions to the holder of your account, such as your bank or credit card company.
- Store canceled checks, new checks and account statements in a safe place.
You should also familiarize yourself with our privacy notices and watch the short Keeping your financial information safe video from Better Money Habits.