Fraud Prevention Checklist

What do I need to know about sharing my account information with third parties?
Bank of America values customer choice and wants you to securely access your information when and where you want. Sharing your account information with third party apps and websites can potentially expose you to privacy and security risks, and should be carefully considered.

Any data shared with a third party will be governed by the third party's privacy and data retention policies. We recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information. For example, look for whether they sell any of your information, and what happens to your data if you leave the service or it goes out of business.

Is it safe to share my sign-in information with third-parties?
When you share your sign-in information with a third-party, they have the same access to your information as you do. This means you usually can’t choose how much information they can access. Furthermore, they store your sign-in information, which could be compromised if they have a security breach. Even if you’re not actively using the third-party service or you stop using it, they could still continue to access your information.

What is Bank of America doing to make the info I share with third parties more secure?
We’re working with many third-party providers to implement a more secure way they can access Bank of America accounts without requiring the sharing of sign-in information. You can view a list of third-party services in Mobile or Online Banking who access your data, but use our more secure method, and you can revoke your permission for them to access your account information at any time.

How do I benefit from third parties using Bank of America's secure data-sharing protocol?

• Security - the amount of data third parties can access is reduced, and the need for third parties to store and use your sign-in credentials is eliminated
• Transparency - you gain insight into what specific data elements are being shared
• Control - you can revoke your consent to any third party at any time.

How do I revoke access to my account information for a third-party that is not using Bank of Americas secure data-sharing protocol?
You can try to remove access directly from the app or service, but the safest and most secure way is to change your Bank of America passcode.

What happens If I choose to revoke access to a third party?
If you revoke access, the third party will no longer have ongoing access to your account information. However, they may still be able to retain and use the data that you previously shared, thus why it is a best practice to change your Bank of America passcode.

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What's the best way I can help protect my personal information?
Regularly monitoring your account activity is the best way to help detect if you have been a victim of fraud. Bank of America's Online Banking service allows you to access and review your account activity at your convenience, and signing up for electronic statements may also help reduce your risk of mail fraud.

Download the Bank of America Mobile Banking app and allow push alerts for more secure communication about your accounts. Keep your contact information, especially cell and email, current. Review and respond to alerts promptly. Keep your contact information, especially cell and email, current. Turn on location services when making a purchase or signing in and allow location-based anti-fraud and security permissions.

Learn more about Online Banking Alerts

Do you have additional tips for how I can help protect my information offline?
Here are some tips for protecting your personal information offline:

• Always know where your credit or debit card is. If you misplace it, contact us immediately so we can block the card from use.
• Don't write your personal identification number (PIN), Social Security number, driver's license number or credit card account number on checks or on your ATM, credit card or debit card.
• Use ATMs with surveillance cameras and be aware of people and your surroundings. When you enter or exit an ATM in an enclosed area, be sure you close the entry door completely. Cover the keypad when entering your PIN so skimming thieves can't capture it with your card number. Secure your card and cash after completing your transaction and before exiting the ATM area.
• Keep mail secure. Receive and store as many of your account statements electronically as you can. Consider going paperless and accessing your statements through Online Banking. Learn more about going paperless.
• Tear up or shred pre-approved credit offers, receipts (including ATM receipts) and other information that could link your name to your account numbers. Check your local financial center and municipal waste disposal or recycling center for shred days.
• Monitor bills and bank statements frequently. Immediately report any suspected fraudulent transactions to the holder of your account, such as your bank or credit card company.
• Store canceled checks, new checks and account statements in a safe place.

You should also familiarize yourself with our privacy notices and watch the short Keeping your financial information safe video from Better Money Habits.

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