Beware of scammers asking for access codes, PINs or other personal or financial information via email or text. They are using a technique called phishing and are attempting to deceptively steal money or personal information. It will seem like it's coming from a legitimate trusted source and will require your immediate action.
Being vigilant is your first line of defense - here's how to stay protected:
- Don't feel pressured to respond immediately, this is what scammers want you to do.
- Avoid clicking on links or opening attachments as they may contain malware, giving the criminal access to your computer.
- Be sure to verify any request for money or personal information using a number from a trusted source.
- Remember that Bank of America, like many businesses, will never ask you for account details unless you call us first.