Start 2021 out right by helping protect yourself from fraud and scams
Know how to protect yourself from fraud
- Review the fraud prevention checklist.
- Update your contact info and turn on alerts (including push alerts from the mobile app) so we can contact you quickly if we see something suspicious on your account.
- Protect your devices by keeping your phone, tablet and computer up to date with the latest browsers and operating systems. This helps protect against vulnerabilities that hackers can exploit.
- Enable biometrics on your phone or device to help prevent someone getting a hold of your information.
Know the red flags that signal scams
- Don't be pressured to respond right away, even if you’re threatened with law enforcement action.
- Don’t trust caller ID or answer phone calls from unknown numbers. You may recognize the ID, but phone numbers can be easily spoofed to appear to be from a legitimate caller. If you’re suspicious, hang up.
- Never provide any personally identifiable information (such as Social Security number or date of birth) unless you’re absolutely certain the person asking for the information and the reason for the request are legitimate.
- If you’re suspicious, make sure any request for personal information is legitimate by calling the individual or organization through an official number on their website.