Paper checks contain personal information that can be seen by whoever gets their hands on them. Check fraud occurs when a criminal obtains money illegally using stolen checks or check information. Scammers often target the mail to steal checks and other personal or financial information with the intent to commit fraud and identity theft. They may even alter a check payee and dollar amount. Don't let this happen to you.
- Here are some things you can do to help protect against the risks of check fraud: Discover additional ways you can pay or send money using our digital payment methods such as Bill Pay or Zelle®adatext
- Turn on transaction alerts to keep track of the amount of money that is coming out of your account. Double check to make sure that check amounts are matching what comes out of your account.
- Shred canceled paper checks and checks you have deposited via our Mobile Banking app. Retain the item in a safe and secure environment for one week from the date of the deposit acknowledgment.
- Set up direct deposit or deposit checks using our Mobile Banking app.adatext
- Send checks through certified mail (particularly high-value checks), a secured mailbox or directly within the Post Office. Make sure you confirm receipt with the intended check recipient.
- Review your deposit account activity and bank statements frequently and notify us immediately if you spot any unusual activity. Refer to the Deposit Agreement for more information on timeframes to report fraud.
- Treat your checkbooks like cash and always store them in a safe place.
