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Collecting Information FAQs

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Our privacy notices apply to personally identifiable information about a client or a client's current or former relationship with Bank of America that is not publicly available. We collect and use various types of personal information for our everyday business purposes, for example: to process transactions, service and maintain accounts, comply with laws and regulations and better respond to your needs.

Personal information does not include aggregated or de-identified data that we may create or compile from various sources, including accounts and transactions. This information, which does not identify individual clients, is used for business purposes which may include offering products or services, research, marketing, analyzing market trends and other purposes consistent with applicable laws.