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Privacy & Security

Credit & Debit Card Security from Bank of America

Photo Security®

It’s free—and your picture on your debit or credit card helps protect you from fraudulent use if your card is lost or stolen. Plus, you may be able to use your Photo Security® card as an additional form of ID.

The Photo Security feature is available on all Bank of America® debit cards and the following Bank of America credit cards: BankAmericard®, BankAmericard Cash RewardsTM, BankAmericard® Power Rewards® and BankAmericard® Better Balance RewardsTM cards.  The Photo Security feature is not available on ATM cards and most affinity credit cards.

Adding a photo to a new or existing Bank of America card is easy:

Stop by a banking center. We can take your photo in just a few minutes and you’ll receive your new card in 7-10 business days (a debit card replacement fee may apply). Continue to use your existing card until your new Photo Security card arrives. We'll keep your photo on file so it automatically appears on your card when it's reissued.

Report suspicious activity

  • In your email:
    To report a suspicious email that uses Bank of America's name, forward it to us immediately at abuse@bankofamerica.com.
  • On your statement:
    To report fraudulent activity on your Bank of America account, call 1.800.432.1000 or visit your nearest banking center.

Additional resources