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Privacy & Security

Credit & Debit Card Security from Bank of America

We're helping you keep your credit and debit cards more secure

Photo Security®

Your picture on your debit card helps protect you from fraudulent use if your card is lost or stolen. Plus, you may be able to use your Photo Security® card as an additional form of ID.

The Photo Security feature is available on most Bank of America debit cards. The Photo Security feature is not available on ATM cards, small business employee debit cards or small business deposit only cards.

Adding a photo to a new or existing Bank of America card is easy:

Stop by a banking center. We can take your photo in just a few minutes and you’ll receive your new card in 5-7 business days (a debit card replacement fee may apply). Continue to use your existing card until your new Photo Security card arrives. We'll keep your photo on file so it automatically appears on your card when it’s reissued. Find a banking center

Report suspicious activity

  • In your email:
    To report a suspicious email that uses Bank of America's name, forward it to us immediately at mailto: abuse@bankofamerica.com.
  • On your statement:
    To report fraudulent activity on your Bank of America account, call 800.432.1000.
  • In texts:
    Smishing” or SMS phishing uses text messages to access information. Report attempts at mailto: abuse@bankofamerica.com.
  • By phone:
    Vishing” uses the features of Voice over IP (VoIP) phones to steal personal and financial information. Report it at mailto: abuse@bankofamerica.com.

Additional resources