#1-rated safety features
The Javelin 2014 Identity Safety in Banking Award has named Bank of America Best in Class in identity-fraud protection for several consecutive years. The award is based on strong performance in the categories of fraud prevention, detection and resolution.
Our fraud prevention and security systems help protect you with the latest encryption technology and secure email communications.
Our Total Security Protection® package provides defense against theft, loss or fraudulent use when you access your checking or saving account with your debit card. Learn more about card security
Social Security Number Policy
Bank of America’s Social Security Number Policy
- Protects the confidentiality of Social Security numbers
- Prohibits unlawful disclosure of Social Security numbers
- Limits access to Social Security numbers
Our consumer customers can obtain more information by reviewing the Bank of America U.S. Consumer Privacy Notice.
Identity theft assistance
The Identity Theft Assistance Center (ITAC) offers resources to help with identity theft recovery, prevention and education.
Set up direct deposit
Have paychecks, dividends and other recurring credits deposited directly to your account with no more worrying about checks getting lost or stolen in the mail.
Set up automatic payments
Automatic payments help protect you from late or lost payments—and a lost check in the mail can mean identity theft concerns. Contact us to set up automatic payments for your Bank of America loans, lines of credit or safe deposit box. For utilities or other recurring payments, contact the companies you want to pay.
Use enhanced checks
All checks purchased through Bank of America help deter fraudulent activity with patented security features that include microprint and security weave background design to help deter counterfeiting, scanning and copying. Learn more about ordering checks
Go paperless with Online Banking
Access your Bank of America checking and savings accounts, credit cards and loans through Online Banking and ask us to stop sending paper. Checking your balances and viewing your account statements online is safer than sending information through the mail.
Safeguard your Social Security number
- Carry only necessary identification with you. Don’t carry your Social Security card.
- Never provide your Social Security number unless you have initiated the contact and have confirmed the business or person’s identity
- Do not use your full or partial Social Security number as a Personal Identification Number (PIN) or as a password
- If you must send your Social Security number in an email ensure that the email is encrypted
- Only enter your Social Security number into internet websites when the site is secure and you know how the recipient will protect it
- Be cautious of your surroundings when disclosing your Social Security number. For example, if a retail store requests your Social Security number to look up your store credit card number.
- Do not transmit your Social Security number over the internet unless you know that the connection is secure or you have encrypted the Social Security number
- Be cautious when faxing your Social Security number and double check the fax number to ensure it is the correct number
- Do not record your Social Security number on a check, traveler’s check, gift certificate, money order or other negotiable instrument unless required by law