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"Your feedback is important to us. Good or bad, learning about your experiences makes us better. If we didn’t meet your expectations, we want to make it right for you and all of our clients. And when you’ve had a good experience, we want to encourage more of it.

You can email me directly at with your name and contact information. Whatever you share helps keep me, Brian Moynihan and the entire Bank of America Leadership Team focused on what matters to you. Please do not include personal information like a social security or account number in email. For more ways to connect with us, see below links. I look forward to hearing from you."

—Holly O’Neill, Chief Client Care Executive

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