Skip to main content

Share Your Feedback


Your feedback matters

“If you had a bad experience, tell us about it so we can make it right—and do better for all our clients. If you had a good experience, let us know so we can do more of the same. Either way, thank you for your comments.”

—Holly O’Neill, Chief Client Care Executive

* Required

(For your security, do not enter any sensitive information such as account number or Social Security number. Please don't submit ideas for new products or services. See Bank of America's Unsolicited Idea Submission Policy. If you have a request for information or need to tell us about an error, please Contact Us.)
characters remaining.

Our goal is to contact you within 2 business days.

Would you like us to contact you about your comments? *

Your contact information

Your account address

(No PO Box)

(Number of apartment, unit or other; no PO Box)

If you provide your contact information, you authorize Bank of America, N.A. or its affiliates to contact you. You agree we may use automatic telephone dialing systems in connection with calls made to any telephone number you provide, even if the telephone number is assigned to a cellular or mobile telephone service or other service for which the called party is charged.

Valid phone number format:

Bank of America's Unsolicited Idea Submission Policy

Bank of America and its associates do not accept or consider unsolicited ideas, including ideas for new or improved products, processes or technologies, product enhancements, advertising and marketing campaigns, promotions or new product names. Please do not send any original materials, suggestions or other items. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Bank of America's products or marketing efforts might seem similar to ideas submitted to the Bank. If, despite our request not to send us your ideas, you still do, then regardless of what your communication states, the following terms shall apply to your idea submission.


You agree that: (a) your ideas will automatically become the property of Bank of America, without compensation to you, (b) Bank of America can use the ideas for any purpose and in any way, and (c) any information you provide will be considered non-confidential.