Skip to main content

Credit Card Application FAQs

View questions about:

Go
Is my online application secure?

We use Secure Socket Layer (SSL) technology to ensure your online information is passed to us securely. This technology allows users to establish sessions with internet sites that are secure, meaning they have minimal risk of external violation. Once inside the Online Banking site, you are secure through our use of SSL technology.

What does "online access to my account" mean?

"Online access to my account" means that you can view your account through Online Banking. With Online Banking, you can check account balances and transactions, transfer money between accounts, and set up Alerts to remind yourself about important activity in your accounts. You can also make payments on your credit card account.

What's an offer code?

An offer code is a series of numbers and letters that you may have received from Bank of America in conjunction with a promotion or offer. Your offer code is indicated on the communication material you may have received from us. Examples of communications are a brochure that you received in the mail or from a website ad. You can provide this offer code with your application for a new card, or if on an existing account, you can provide this information to take advantage of your special promotion or offer.

How can I return to an unfinished application that I started and saved for later?

You can return to a saved application in the Application Center by providing your last name, email address, mother’s maiden name and date of birth.

If your saved application is more than 30 days old, it will expire and you'll need to start a new one. Please note that in the event offers and rates change, a saved application may expire before 30 days. Access your saved application

What is the status of my credit card application?

If you applied for a Bank of America credit card online, you can check the status of your application online. You can also check the status by calling us at 866.422.8089.

Connect one on one with a credit card specialist