Skip to main content

Credit Card Account Management FAQs

View questions about:

Can I manage my Bank of America® credit card account from almost anywhere?

Yes, whether you use our Mobile Banking app or Online Banking, you have access to world class digital banking at your fingertips. For example, you can:

  • Stay on top of your credit card account balances with spending & budgeting tools
  • Choose cash back deals with BankAmeriDeals®
  • Pay your credit card bill with your Bank of America checking or savings accounts
  • Pay your credit card bill from a non-Bank of America account via Bill Pay
  • Report your credit card lost or stolen, and request a replacement card
  • Request a Balance Transfer or Direct Deposit Cash Advance
  • Manage your credit card PIN
  • Get your FICO® Score
  • Redeem credit card rewards

When you log in to Online Banking, you can also:

  • Get a summary of your current account status, including balance, available credit and payment information
  • Request up to 12 months of detailed transaction information
  • View and print up to 3 years of credit card statements
  • Download transactions for use with financial management software

Not an Online Banking customer? Enroll in Online Banking today

Get the app

Want us to walk you through it?
Show me how to enroll in Online Banking

What's a cash credit line?
How do I request a credit line increase?
What does "cash credit line available" mean?
What happens if I go over my cash credit line?
How do I know the amount of my cash credit line?
Is it possible to increase my credit limit on my credit card prior to going on my trip?
How do I request my credit card PIN?
How do I request a new/replacement credit card?
What do I do if my credit card expires?
What should I know about requesting a Balance Transfer?
Will I receive a confirmation number when completing a Balance Transfer or Direct Deposit Cash Advance?
What should I know about Direct Deposit Cash Advances from my credit card?
Can I use my credit card at an ATM in a foreign country?
What are some tips for using an ATM in foreign countries?
How can I change my address, phone number, and email address?
How do I change my legal name or legal title?

Connect one on one with a credit card specialist