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Online and Mobile Banking Security Guarantee

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Get it on the App Store
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can send you a link by email

Please enter a valid email address

Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Get it on Google Play
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can text a download link directly to your phone

Please enter a phone number

By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.

Android is a trademark of Google Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd.

Our mobile app isn't available for all devices

If you don't see an app for your device, you may still be able to access our mobile website by typing bankofamerica.com in your mobile web browser.

Learn more about mobile banking options and supported devices

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Our Online and Mobile Banking Security Guarantee

Our Consumer Online and Mobile Banking Guarantee means that you are not liable for unauthorized transfers or bill payments made via Online or Mobile Banking if reported promptly. Consult your Online Banking Services Agreement for full details.

How you are protected with our guarantee

When you make a payment

When you make a bill payment using Online or Mobile Banking you can be confident that it will be processed correctly. In the unlikely event that we fail to process your payment according to the payee, amount and date you specified, Bank of America will reimburse you for any late-payment-related charges incurred.

Protection is a shared responsibility. While we always offer you a high level of banking security, you do play a significant role in keeping your financial information safe, too. Be sure to:

  • Review your account statements and transactions regularly.
  • Never share personal and financial information (including your card information, PINs, authorization codes, your Online ID and your Passcode).
  • Contact us immediately if you notice any unauthorized activity in your account or need to report a lost or stolen card or Passcode.

Explore the Security Center for more features and educational resources that empower you to help protect yourself from unauthorized transactions and scams.