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Bill Pay and eBills FAQs

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Get it on the App Store
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can send you a link by email

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Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Get it on Google Play
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can text a download link directly to your phone

Please enter a phone number

By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.

Android is a trademark of Google Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd.

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How do I start using online Bill Pay?

First-time Bill Pay users will need to enroll in Online Banking and accept Bank of America's Online Banking terms and conditions. Once you have enrolled, log in to Online Banking and select the Bill Pay tab (you will also be asked to accept the terms and conditions associated with using Bank of America's online Bill Pay). At that point, you can start using the Bill Pay service right away. You will need copies of your bills to begin adding each biller to your Bill Pay service.

If you are already enrolled in Online Banking and have accepted the terms and conditions for Online Banking and Bill Pay, you can select the Bill Pay tab and immediately start setting up billers to be paid from your personal or small business accounts.

What is Bill Pay?
What are eBills?
What is a Pay To or a Pay From account?
How long does it take for an online payment to reach a biller?
How does an eBill work?
How do I cancel an eBill?
How do I pay an eBill?
Where can I see all my eBills?
When will my bill payment amount be subtracted from my total account balance?