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Financial Center FAQs

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Please tell us where you bank so we can give you accurate rate and fee information for your location.

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How do I find the nearest Bank of America financial center and hours of operation?

Use our locator tool or use the Locations function in our Mobile Banking app to find a convenient financial center near you.

What is the bank's holiday schedule in 2020?

Bank of America offices and financial centers will be closed in observance of the following holidays:

New Year's DayJanuary 1
Martin Luther King Jr. DayJanuary 20
Presidents' DayFebruary 17
Memorial DayMay 25
Independence DayJuly 4
Labor DaySeptember 7
Columbus DayOctober 12
Veterans' DayNovember 11
Thanksgiving DayNovember 26
Christmas DayDecember 25

Please note that holidays may affect the time it takes to process certain transactions, and that updated transaction information may not display until the next business day after the holiday.

Can I get cashier's checks at a financial center?

If you're a Bank of America customer with a checking or savings account, you can get a cashier's check for a $15 fee (which will be waived for customers enrolled in Preferred Rewards; refer to the Personal Schedule of Fees for complete details). Don't have a checking or savings account with us? We're sorry, but we won't be able to provide you with cashier's checks. Locate a nearby financial center

What alternatives does Bank of America offer to a cashier's check?

Try one of our many convenient payment services. Zelle®, Online Bill Pay and money transfer are available in our mobile app or online.

Payment serviceDescriptionCommon usesAdditional information
Zelle®Send money to almost anyone in minutes, no matter where they bank (up to $2,500).

Through our mobile app with Zelle®, all you need is the individual’s mobile phone number or email address.

Download the mobile app now
  • Pay rent to an individual
  • Pay a roommate or friend for your portion of the rent or bills
Learn more about Zelle®
Online Bill PaySchedule recurring or one-time bill payments with Online Banking. Many bills can be paid electronically as soon as the next business day.

Use online bill pay today
  • Pay rent to a leasing company or property manager
  • Pay monthly bills and other service providers (mortgage, credit cards, utilities, cable, etc.)
Learn more about online bill pay
Money transferTransfer money to almost any individual or business quickly and securely online.

Transfer money now
  • Pay rent to an individual or business
Learn more about money transfers

Learn about international and domestic wire transfers

Does Bank of America offer notary services?

Notary services are available at some financial centers and are provided to Bank of America customers at no charge for most types of transactions. Find a financial center

Does Bank of America offer safe deposit boxes? If so, what are the fees?

Most financial centers offer safe deposit boxes. For availability and specific fees, please contact your local financial center

Can I redeem a Federal Savings Bond at a Bank of America financial center?

To redeem a bond you must be the owner or co-owner of the bond and you must have an active checking or savings account with Bank of America. (Please note that if your checking or savings account has been open for less than 6 months, you’ll be limited to redeeming a maximum of $1,000 per day). If you don’t have a checking or savings account with us, you’ll need to redeem your bond at a different financial institution or through the U.S. Department of the Treasury using TreasuryDirect.

Can I cash a check at a financial center if I don’t have a Bank of America account?

Some check types can be cashed if you don’t have an account (there’s a fee associated with this service), but the transaction must be performed at a full-service financial center and not a drive-up location. Find a full-service financial center

What is the FDIC?

The Federal Deposit Insurance Corporation (FDIC) is an independent agency of the United States government. If an FDIC-insured bank of savings association fails, the FDIC protects depositors against the loss of their insured deposits. FDIC insurance is backed by the full faith and credit of the United States government.

What does the FDIC insure?

FDIC insurance covers all types of deposit accounts (checking, savings, money market savings and CDs), as well as bank individual retirement accounts (IRAs).

Does Bank of America participate in the FDIC’s Transaction Account Guarantee Program?

As of January 1, 2010 Bank of America no longer participates in the FDIC's Transaction Account Guarantee Program. Coverage under the FDIC's basic deposit insurance rules continues to apply. Thus, after December 31, 2009, funds held in non-interest-bearing transaction accounts will no longer be guaranteed in full under the Transaction Account Guarantee Program, but will be insured up to $250,000, per depositor, per insured bank, for each account ownership category under the FDIC's general deposits insurance rules.

How can I determine my current level of insurance coverage?

You can calculate your insurance coverage using the FDIC’s online Electronic Deposit Insurance Estimator (EDIE) at www.fdic.gov/edie/ layer