Text any of these commands to MYBOFA (or 692632):
By texting us you agree to receive an automated text message reply. Not a condition of purchasing any products/services.
| Text us | To find out |
|---|---|
| BAL | Available balance for eligible deposit accounts (current balance for credit card accounts) |
| BILL + account type + last 4 digits Example: BILL CARD1234 |
Details of your credit card account |
| HIST + account type + last 4 digits Example: HIST CHK1234 |
Recent checking account transactions |
| MENU | List of text commands |
| ACCTS | List of your eligible accounts |
| SRCH + account type + last 4 digits + date, amount or keyword Example: SRCH CHCK1234 03/24/14 |
Search transaction history |
| HELP | Customer service number for your area |
For the text message, supported carriers include but are not limited to AT&T, Verizon Wireless, T-Mobile ®, MetroPCS, Sprint, Boost, Virgin Mobile USA, Cincinnati Bell, U.S. Cellular ®. Text STOP to 692632 to cancel and text HELP to 692632 for help.
Good to know
Bank of America doesn't charge for Text Banking
There is no cost to enroll in Text Banking— Bank of America does not charge you for this convenience. (Message and data rates may apply.)
Lost or stolen mobile phone
Cancel Text Banking immediately by calling customer service at 1.800.604.9961. Or you can sign in to Online Banking and go to Help & Support > Mobile Banking > Set up/Manage Mobile Banking Settings. In the Text Banking section, choose Delete Device next to the mobile device that was lost or stolen.
If you find your mobile device later, you can re-enroll that same mobile number.
Getting multiple messages
You may receive more than 1 message if it’s longer than 160 characters (the limit for our text messages). For an extensive transaction history, the response may require multiple messages.
Receiving information for multiple accounts
For the commands BAL, SRCH or ACCTS, our reply will include information for your first 15 accounts. This may exceed the 160-character limit, so you may receive multiple messages. Specify the account by texting the command plus the account type and the last 4 digits of the account number. For example, to get the balance of a savings account, text BAL SAV4576.
Changing your mobile number or service provider
Sign in to Online Banking and go to Select Profile in Settings > Mobile Settings > Text Banking > Edit Number to change your mobile number or update your provider.
Ending your Text Banking service
Texting STOP, CANCEL or any similar command from your mobile device will not end your Text Banking service. You must call us at 1.800.604.9961 or sign in to Online Banking and select the Mobile settings link from the Profile & Settings navigation menu.
