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What to Do if Your Wallet is Lost or Stolen Do you know what to do if your wallet is lost or stolen? Learn the basics of what to do if you lost your wallet or become a victim of a stolen wallet. What to do if you lose your wallet Bank of America lost my wallet, what to do if you lose your wallet, stolen wallet, what to do when your wallet is stolen Lost or stolen survival guide Don't panic: Swing into action to help protect yourself and minimize your exposure to identity theft. 1 in 5 identity theft victims said the crime resulted from a lost or stolen wallet. If it happens to you Take these steps immediately 1. Call the police and change the locks - especially if you lost your house keys and anything revealing your home address. 2. Take stock of what's missing. Call to cancel or alert each card starting with your bank and credit card issuers. 3. When checking with banks and credit cards, be sure that there is no new unauthorized activity. 4. Contact the credit bureaus; TransUnion, Equifax and Experian to place fraud alerts on your credit files. Handle these items next The Department of Motor Vehicles for your driver's license and in most states - your vehicle registration Social Security for Medicare cards either online or by calling the National Social Security Hotline Then tackle the next tier of phone calls Your health, car and home insurance companies Your employer's HR department if your employee ID was in your wallet Companies with rewards, points or discount programs Health clubs Libraries Protect yourself in the future Don't carry these items in your wallet: Spare home keys Spare car keys Credit cards that you don't use regularly Social Security card Birth certificate Checkbook Make copies Photo-copy the front and back of every item in your wallet. Store these copies in a safe place so you can access them easily if you ever need them. Keep an eye on your accounts Monitor your bank and credit card accounts and periodically check your credit report for unauthorized activity. Department of Justice 2010 Bank of America

What to do if you lose your wallet

You reach into your purse or pocket and it's gone. You've lost your wallet or it's been stolen. Now what? Here are some steps you should take to help you keep your valuables and identity safe and make reporting a lost wallet a lot easier.

Report a lost or stolen Bank of America card or checkbook.

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Lost or stolen survival guide

Don't panic: Swing into action to help protect yourself and minimize your exposure to identity theft.

1 in 5
identity theft victims said the crime resulted from a lost or stolen wallet.1

If it happens to you

Take these steps immediately

  1. Call the police and change the locks—especially if you lost your house keys and anything revealing your home address.
  2. Take stock of what's missing. Call to cancel or alert each card starting with your bank and credit card issuers.
  3. When checking with banks and credit cards, be sure that there is no new unauthorized activity.
  4. Contact the credit bureaus; TransUnion, Equifax and Experian to place fraud alerts on your credit files.

Handle these items next

  • The Department of Motor Vehicles for your driver's license and in most states—your vehicle registration
  • Social Security for Medicare cards either online or by calling the National Social Security Hotline

Then tackle the next tier of phone calls

  • Your health, car and home insurance companies
  • Your employer's HR department if your employee ID was in your wallet
  • Companies with rewards, points or discount programs
  • Health clubs
  • Libraries

Protect yourself in the future

Don't carry these items in your wallet:

  • Spare home keys
  • Spare car keys
  • Credit cards that you don't use regularly
  • Social Security card
  • Birth certificate
  • Checkbook

Make copies

Photo-copy the front and back of every item in your wallet. Store these copies in a safe place so you can access them easily if you ever need them.

Keep an eye on your accounts

Monitor your bank and credit card accounts and periodically check your credit report for unauthorized activity.

1Department of Justice 2010

Bank of America

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Having easy access to your accounts is key to helping prevent identity theft or stolen money in the event your wallet is lost or stolen. Monitor your Bank of America® accounts through Online Banking or download the Bank of America Mobile Banking app.