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Foreign Exchange Rate FAQs

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How does Bank of America determine foreign exchange rates and why might I see different rates online or in the newspaper?

We determine foreign exchange rates using a variety of factors including market conditions, exchange rates charged by other financial institutions, our desired rate of return, market risk, credit risk and other market, economic and business factors.

Our foreign exchange rates might be different than other rates you see because our rates reflect all-in pricing that may include profit, fees, costs, charges or other markups (fee or markup levels may differ for each customer and may differ for the same customer depending on the method or venue used for transaction execution)

How often are Bank of America's foreign exchange rates updated?
Why do your calculators show different exchange rates for purchasing foreign currency and for exchanging foreign currency for U.S. dollars?
What happens if exchange rates change after I place my order??
Who sets the exchange rates for foreign ATM withdrawals with my Bank of America ATM card and for international purchases with my Bank of America credit and debit cards?

Delivery information


You must pick up at a financial center if:

  • Your order is $1,000 or more in U.S. dollars
  • You are a new customer (less than 30 days)
  • Your address changed in the last 30 days

Shipping details

  • Orders made before 2 p.m. (delivery address local time) Mon.-Fri. will ship the same business day; otherwise will ship the next business day
  • Standard delivery: Delivery is made within 1-3 business days
  • Next business day: Delivery is made in 1 business day if order is placed before 2 p.m. local time
  • We do not ship orders on Sat., Sun. or holidays