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Bank of America Notary Services Customer Service

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As a Bank of America client, you have access to notary services at many of our financial centers. Please contact your financial center in advance to confirm the availability of notary services. Find a financial center
As a Bank of America client, you have access to notary services at many of our financial centers. Please contact your financial center in advance to confirm the availability of notary services. Find a financial center

FAQs

Most popular FAQs
What is needed for a notarization?

Most requests for notarization involve the signing of documents. In all cases, the signer and any other witnesses must be present with the notary for the notarization. In addition, you will be required to bring acceptable identification as required by your state.

What steps are taken to notarize a document?

The following steps for notarization are defined by the state and not by Bank of America. The notary will:

  • Require the signer to be present in person
  • Examine the document
  • Positively identify the signer
  • Perform the verbal confirmation
  • Complete the notarial certificate
  • Record the notarial act in their journal (as required by the state)

What reasons might prevent a notary from notarizing my document?

A notary may be unable to complete a notarization when:

  • The signer is not present in front of the notary
  • A document has missing pages or blank spaces that affect the intent of the document
  • The signer cannot produce ID or is not known personally by the notary (California notaries are required to obtain ID in all cases)
  • The notary believes changes to the document may be made after it has been signed
  • There is no notarial certificate on the document and the signer cannot tell which notarial act is required
  • The signer and the notary are not able to communicate with each other
  • The notary suspects the transaction is illegal, deceptive or false
  • The notary believes the signer does not understand the purpose or consequences of signing
  • For certain notarial requests that involve complex rules or unfamiliar notarial types, or due to other work obligations, the notary may recommend that you obtain further consultation with other notary service providers

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