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Making Payments

When it comes to managing credit card and unsecured personal loan debt, it's good to be proactive. Paying even a small amount above the minimum payment could make a big difference in reducing your credit card balances. It also can help to pay consistently and on time.

You have 4 options for making payments:

1. Online

There are several ways to make payments to your Bank of America credit card in Online Banking. You can go to the Transfers tab and make a transfer from your Bank of America checking or savings account. You can also use our optional Bill Pay service to set up payments from your Bank of America checking or savings account. If you'd like to set up a payment to your Bank of America credit card using another financial institution's checking or money market account, you can also set this up using our optional Bill Pay service.

2. Pay by phone

If you elect to pay by phone, please call:
Consumer cards: 1.855.891.3401
Business cards: 1.888.306.4949

3. Drop off payment

You can make payments at any Bank of America banking center. Find a banking center.

4. Mail payment

To mail us a payment, please use one of the following delivery methods:

Consumer Card payments:
Up-to-date payments:Bank of America
P.O. Box 15019
Wilmington, DE 19850-5019
Late payments:Bank of America
P.O. Box 15019
Wilmington, DE 19850-5019
Overnight delivery:Bank of America
Attn: Payment Processing
DE5-023-03-02
900 Samoset Drive
Newark, DE 19713
Money transfer:Western Union®
Business Card payments:
All payments:Bank of America Business Card
P.O. Box 15710
Wilmington, DE 19850-5710

As detailed in our terms and conditions for your account, we may charge a fee each time at least the minimum payment has not been credited on to your account by the payment due date. We ask that you send this payment five working days before the due date so that a late charge is not incurred. Information regarding payment methods can be found on the reverse of your monthly statement. You can monitor your payments at any time through Online Banking.

 

You can avoid late fees by setting up a Direct Debit which you can do through Online Banking. Please make sure you have sufficient funds in your nominated bank account or you may incur a fee.

Estimated interest is the interest you will be charged on your next statement if you pay the agreed minimum amount and this reaches us on the payment due date. It assumes that you make no transactions, incur no fees and there are no changes in your statement date or interest rate (except for the expiry of a promotional interest rate). It is calculated in accordance with section two of our terms and conditions for your account.

 

You can reduce the amount of interest charged by paying more than the minimum monthly payment due. You can avoid interest charges altogether on your Bank of America credit card by paying your balance in full and on time each month. Bear in mind, interest is charged from the day you withdraw cash from an ATM or bank and there is a cash advance transaction fee associated with cash advances.

If you have simply overlooked a payment you can make one now. Access Online Banking or call us as soon as possible on 1.855.891.3401 for your Consumer Card account or 1.888.306.4949 for your Business Card account to make a payment over the phone. You may incur fees if you do not maintain your payments and keep your account up-to-date. If you are over your credit limit make sure your payment covers the overlimit amount, plus any fees and interest (you can find out what your estimated interest will be from your card statement). For future peace of mind and to avoid late fees, set up a Direct Debit on your account to pay the minimum payment due. Simply access Online Banking.

If you are in financial difficulty, it is in all our interests to get it resolved. Contact us to explore your options by logging in to Online Banking or calling Customer Service. The earlier you contact us the sooner we can work together to come up with a solution.

 

Credit Cards: 1.855.891.3401
Small Businesses: 1.888.306.4949

 

If you have recently changed your address and telephone number, please update your contact details online through Online Banking or by calling Customer Service at 1.855.891.3401.

 

Besides Bank of America you can also get free help and credit counseling assistance from a wide range of external resources.