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Online Banking

Top 5 FAQs

Quicken & QuickBooks Frequently Asked Questions

 

Can I use Quicken with Online Banking?

Yes. You can download information from Online Banking to Quicken. Get detailed information explaining the download process by choosing Help when you are signed in to Online Banking.

You can also access your accounts and pay bills directly through your Quicken software with Online Banking through Quicken. A monthly service fee may be assessed to use Online Banking through Quicken.


 
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Can I use QuickBooks with Online Banking?

Once you are enrolled in Online Business Suite, you have two options: You can download information from Online Banking to QuickBooks using Web Connect, or you can access your accounts and pay bills directly through your QuickBooks software using Direct Connect.


 
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What version of Quicken can I use with Online Banking?

In order to download your account information or access it directly with Online Banking through Quicken, you must use Quicken 2007® or later versions. A monthly service fee may be assessed to use Online Banking through Quicken.


 
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What is Web Connect?

Web Connect allows you to automatically download your transactions from Online Banking, launch your Quicken software, and reconcile your transactions all in one easy step. With Web Connect, there is no more searching for downloads and importing Quicken Interchange Format (QIF) files, and no more duplicate transactions due to multiple QIF downloads.


 
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What type of accounts can access through Quicken and what transaction history is available?

Account Transaction History
Checking Yes (up to 90 days)
Savings Yes (up to 90 days)
Money Market Yes (up to 90 days)
Personal Credit Card Yes (up to 120 days)
Line of Credit No
Mortgage Loan No
CD No
IRA No

 
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What routing number do I use?

In order to find the appropriate routing number for Bank of America, you must provide the ABA numbers for the state in which your account was opened. To change your state, please use the drop-down selector to choose your state, and click the "Go" button.

North Carolina  
Paper (ex. Ordering Checks): 053000196
Electronic (ex. Direct Deposit/Automatic Payment): 053000196
Wire Transfer: 026009593


 
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Which personal accounts can I transfer funds to?

With Online Banking through Quicken, you can transfer funds between your checking, savings and money market accounts.


 
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How do I use Quicken bill pay?

Instructions for setting up and paying bills in Quicken are available in the user guide that came with your software and in the Help menu.


 
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How does Online Banking through Quicken relate to Online Banking at www.bankofamerica.com?

Your enrollment in Online Banking through Quicken automatically gives you access to Online Banking with Bill Pay at www.bankofamerica.com. Both services share information, even with bill payments. When you pay bills with one service, they will be automatically reflected on the other service.


 
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How can I use Quicken with Online Banking?

You can download your account information using Quicken 2007® and newer versions. Just go to your Account Activity page within Online Banking, click on the download link, select the account you wish to download from and click on the appropriate QUICKEN Web Connect button. It's that easy.

Most other financial software will accept a text (.TXT) or QIF file. The text file can be read into Excel or Word. If the Web Connect downloads are incompatible with your PFM software, then select a QIF file option and follow the prompts to download, save and import your account information into your PFM software.

The following are general instructions for downloading, saving, and importing transactions using a QIF file. These steps apply when using the Internet and the most recent versions of Online Banking or Online Business Banking.

a) Download and save your transactions/statement information as a QIF file:

  1. Go to the Bank of America online statement that you want to download and import.
  2. Click the Download link at the top of your screen.
  3. On the Statement Download screen choose the statement period you wish to download and select the appropriate QIF file type.
  4. Click "Create Download File".
  5. You will get a message window from your browser. Click the "Save File" button.
  6. This brings up a "Save As" box (similar to the "save as" function in MS Word and Excel).
  7. Choose the directory where you want to save the file (e.g. c:\download).
  8. Choose a file name. Any file name will work, but make sure that the extension is ".qif". For example you could use: statement.qif or account.qif. (This is similar to saving a MS Word file as ".doc" or an MS Excel file as ".xls")

b) To import your saved QIF file into Quicken (importing data into MS Money is a similar process):

  1. Open your financial software program.
  2. Click on File. Select Import file. Select QIF File.
  3. A QIF Import box opens up. Browse through the directories to select the QIF file you just saved. (For example c:\download\statement.qif).
  4. Choose the account you want to import the data into. (For example, you might have a Personal Checking account).
  5. Click OK.
  6. Check your imported transactions by going into the account you imported to. You will see that the transactions imported will have a "c" in the cleared column.

Please Note: If you have any questions about how to import a QIF file into your software program, contact your financial software provider. They will be your best source of assistance.


 
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