Bank of America Legal Order Processing
Bank of America, N.A. third-party subpoena processing
Welcome to the Bank of America, N.A. (BANA) third-party subpoena processing portal. This online portal lets government agencies, law enforcement and attorney firms submit new subpoenas, track the status of active cases, and download produced documents. Subpoenas that name Bank of America, N.A. or its entities, as a party must not be submitted through this portal.
What you need to know
- Uploading your third-party subpoena to the third-party subpoena online portal constitutes valid service of process on BANA except as prohibited by state or federal law. However, submitting your third-party subpoena through this online portal does not mean BANA agrees to the validity of the request or waives any objection that BANA may have to the third-party subpoena and/or any production of documents and information. Service through the third-party subpoena online portal is only valid as to BANA and does not necessarily exempt you from any other state or federal discovery procedures or requirements to serve other parties.
- Service via the third-party subpoena online portal does not change state law requirements that distinguish a specific centralized physical location for service if you choose to serve your third-party subpoena in person rather than use the online portal.
- Your use of documents produced by BANA is still subject to the state and federal laws, rules, regulations, and court orders (e.g., protective orders) applicable to your underlying case.
- Third-party subpoena online portal users must log into the online portal every 180 calendar days to retain access.
- BANA may remove your access to its third-party subpoena online portal at any time without advance notice.
- If you want to close your account with the third-party subpoena online portal, please contact us. Note: we require 7-business day notice to close an account.
Register to use the
third-party subpoena portal
Frequently asked questions
Once your request is submitted and received, we will send you a notification along with automated progress alerts. Emails will be sent to the email address listed in your third-party subpoena online portal profile at the time of email transmission.
If and as permitted by law, BANA assesses allowable costs and/or administrative fees for its record production in response to your third-party subpoena, administrative fees may include time spent performing research and fulfillment of the subpoena.
Yes. There are multiple ways to legally serve BANA, however we recommend the use of the third-party subpoena online portal. To prevent duplication and potential delay in our response, we ask that you use only one method to submit your third-party subpoena.
Yes. You may receive an invitation from the bank to enroll to monitor the status of your case online.
No. The third-party subpoena online portal can only be used for third-party subpoenas served on BANA. The third-party subpoena online portal is not intended for customer account servicing or reporting fraudulent transactions. If you require assistance regarding your account or if you need to report fraud, call 800-432-1000 or the phone number on the back of your credit card.
No. The third-party subpoena online portal can only be used for third-party subpoenas served on BANA. To serve BANA with a lawsuit summons, complaint or other court documents in a legal action in which the BANA is a party, you will need to comply with the applicable local, state or federal requirements for perfected service.
A “client” is the person or business whose records are being sought.