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Insurance & Protection

Insurance and Protection

Insurance Coverage

Questions about insurance?

Call Banc of America Insurance Services, Inc.


or request a call back

Choose the right insurance coverage for you

Homeowners and/or Condo Insurance can provide coverage for:

  • Your home or condo
  • Other structures
  • Personal property
  • Loss of use
  • Personal liability
  • Guest medical payments

More about Homeowners and Condo Insurance

Curious about cost?

Get a free, no-obligation quote from Praetorian Insurance Company, an affiliate of QBE FIRST Insurance Agency, Inc.

Get a quote

Insurance coverage when you're renting

Renters insurance can provide coverage for:

  • Personal property
  • Loss of use
  • Personal liability
  • Guest medical payments

More about Renters Insurance

Attention renters policyholders

Online servicing for Balboa Renters insurance policy is no longer available. We apologize for any inconvenience. If you have questions, please call:

Customer Service
Mon-Fri 6 a.m.–6 p.m. PT

Protection Plans

Talk to a Representative

Service for existing customers


Mon.–Fri. 8 a.m.-8 p.m. ET

Borrowers Protection Plan® for unexpected events

If you're already enrolled in the optional Borrowers Protection Plan, you have loan protection that:

  • Can cancel, rather than defer, your monthly loan payments (principal, interest and any plan fee) for a specified period of time if your qualifying event meets the eligibility requirements of your plan
  • Doesn't restrict your ability to receive Borrowers Protection Plan benefits in addition to benefits you may receive from any active insurance policies or company plans you may have

More about Borrowers Protection Plan benefits. Link opens in new window.

Contact Credit Protection

Visit our customer site

Or call the plan administrator


Mon.–Fri. 8 a.m.–8 p.m. ET

Credit Protection Plus benefit requests

All active enrollments in Credit Protection were canceled on September 1, 2013. If you were enrolled in Credit Protection, you may request benefits for any protected event that happened on or before the date your protection was canceled.

Credit Protection benefits are not available for events that happened after the date your protection was canceled. For eligibility requirements, exclusions and benefit notification timelines, please refer to your Credit Protection terms and conditions.

For information or to request a benefit, visit our customer site or contact the Plan Administrator:

CSI Processing, LLC
Credit Protection Plus
P.O. Box 34888, Omaha, NE, 68134-0388

1.888.668.6938 Mon–Fri 8 a.m.–8 p.m. ET