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FAQs: Bank Account Statements

Online Statements

  • Show Can I view my statements with check images online?

    Yes, your statements with check images are available online. That means you can view, print, and download up to 36 months of your statements online at any time. When you go paperless with our online statements service, we provide check images as part of your statement at no charge and you receive your statements online instead of in the mail.

    If you are an Online Banking customer, Go Paperless Now

  • Show How do I go paperless and stop mail delivery of my statements?

    If you are an Online Banking customer, you can Go Paperless Now or sign in to Online Banking, and select Paperless Settings under the Profile & Settings menu. In most cases, your paperless settings will take effect after your next document cycle.

    If you are not an Online Banking customer, enroll in Online Banking and stop your paper statements today.

  • Show Is there a fee to go paperless?

    There is no fee to go paperless. eBanking customers must select online paperless statements to avoid the monthly fee.

    If you are an Online Banking customer, Go Paperless Now.

  • Show Why should I go paperless?

    There are many advantages to stopping mail delivery of your paper statements:

    • You may be able to help reduce your threat of mail fraud or identity theft.
    • You receive exactly the same information in an online version of your statement through Online Banking as you would with a paper version.
    • You get an email each month notifying you that your statement is available for viewing and printing online.
    • You receive your online statements several days before you receive your paper statements.
    • You can order copies of statements beyond what is available online. We keep copies of your statements for 7 years.
    • You can resume paper mail delivery of your statements with Check Safekeeping or check images at any time. If you are a Bank of America eBanking customer, please note that you will need to have paperless statements to avoid the monthly fee.

     

  • Show Where can I find the Balance Your Account worksheet?

    To make balancing your account easier, we have a step-by-step worksheet available to you. The printable worksheet allows you to enter recent transaction activity and compare your account balance with the current statement. Download the Balance Your Account worksheet

Ordering Statements

  • Show How do I request an online copy of my statement?

    You can order copies of your statements beyond what is available online, up to 7 years. Your statement copy will be delivered online, free of charge.

    If you are an Online Banking customer, you can sign in to Online Banking, and select Statements & Documents under the Accounts tab. Then select the Request statements tab. Electronic statements are available 24-36 hours after your request, and are accessible for 7 days. You'll receive an email with a link to your statements when they're available.

  • Show How do I request a paper statement copy by U.S. mail?

    You can order a paper statement copy beyond what is available online. We keep copies of your statements for 7 years. If you are an Online Banking customer, you can sign in to Online Banking, and select Statements & Documents under the Accounts tab. Then go to the Request statements tab and select Order a paper statement copy. Paper statements will be mailed 7 to 10 business days after you submit your request.

    Note: A fee may apply for ordering paper statement copies by U.S. mail. Refer to the Personal Schedule of Fees associated with your account to learn which fees may apply for your account.

  • Show How long will Bank of America retain statements?

    We keep copies of your statements for up to 7 years.

    You can view, print, and download up to 36 months of your statements online at any time, at no charge. You can also order copies of statements beyond what is available online.

Check Images