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Requesting a Debit Card

Request a replacement for your missing, stolen or damaged debit card

Sign in to request your new or replacement debit card. You'll receive your new card—which will include an embedded chip—in 4-6 business days. There's no charge for your first card. (See the Personal Schedule of Fees for replacement card costs).

After you receive your card, you may need to:

Activate your new debit card—there are 3 ways to do this:
  • Call 888.624.2323 (outside the U.S. call collect: 925.675.6195)
  • Use it with your current PIN to make a purchase or at any Bank of America ATM
  • Sign in to Online Banking. or Mobile Banking
Change your PIN:
  • If you know your PIN: Visit a Bank of America ATM and select More Options then Change PIN. You can also change your PIN at a financial center.
  • If you do not know your PIN: Visit a financial center or call 800.432.1000 (Mon.-Fri. 7 a.m.-10 p.m. or Sat.-Sun. 8 a.m.-5 p.m.) and we will mail you a reminder.
Notify us of any upcoming travel—there are 2 ways to do this:
Information for:

Please select your county

Enter your ZIP code

Please enter the ZIP code for your home address so we can give you accurate rate and fee information for your location.