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Privacy Assist

Bank of America Privacy Assist Complete™

Help protect your credit, identity and PC
Get a 30-day, no-cost trial period; then $18.99 monthly
Access your credit scores and files online anytime
Receive credit monitoring and alerts
Evaluate your risk for identity theft with an assessment tool
Help protect your PC from online threats with secure, downloadable software
Enroll now
Privacy Assist Complete provides you with a suite of tools designed to give you the edge in helping protect your credit, your identity, and your PC. Get unlimited online access to the information the 3 leading credit reporting agencies—Equifax Inc.®, Experian® and TransUnionSM—are reporting about you. Your credit files will be monitored every business day, and you'll be notified when certain changes are detected so you can take action if needed. This service also includes:
  • ID RISK ASSESSMENT®
    Discover your level of risk for identity theft so you can take proactive steps if you think your identity has been compromised. Calculates your risk for potential identity theft today and in the future with quarterly updates.

  • Zone Alarm®
    This Internet Security suite delivers the ultimate in virus protection with hourly signature updates, expanded coverage and faster detection to help find and remove even the most recent and aggressive computer viruses.

  • PRIVACYPROTECTSM Anti-keylogging
    Anti-keylogging software protects and encrypts every keystroke you type while browsing the Internet to help prevent online thieves from stealing your personal information.

  • Internet Surveillance
    A powerful online-only feature that searches the Internet with sophisticated web-crawling technology for evidence that your registered information is being sold or traded online by identity thieves. Receive round-the-clock-monitoring to help detect potential fraud quickly.

  • Public Record Profile
    A comprehensive summary of public information about you is compiled using thousands of data sources including utilities, insurance companies and government databases. It includes information connected to your identity such as your name, address, personal property, vehicle registrations, criminal and civil court records and more. You will receive alerts if your public information changes, and you can download refreshed reports weekly.

  • Easy-to-read, full summary credit reports
    Every 90 days, you will get an updated, easy-to-read summary credit report that collects data about credit activities and credit scores based on data from the three leading agencies.

  • A credit score feature
    Find out what your credit score is, read positive and negative factors that impact your score, and compare your score to the national average.

  • A “what if” online credit analyzer tool
    This tool helps you know in advance how one financial decision may impact your credit score.

  • Help when you need it
    You'll get access to a highly trained team of credit and identity theft recovery specialists.

  • $50,000 of identity theft insurance with no deductible1
    If you become a victim of identity theft, you can be covered for certain items by an Identity Fraud Expense Coverage at no additional cost. This coverage is not available to New York residents.

  • 30-day trial period at no cost
    Experience the benefits of identity theft protection at no cost for 30 days. Then your protection automatically continues uninterrupted for just $18.99 a month.2 Fees are conveniently billed to your credit card or debit card account.

Enroll Now
Privacy Assist® is a registered trade name of FIA Card Services, N.A.

Footnote1Insurance underwritten by Travelers Casualty and Surety Company of America and its property casualty affiliates, Hartford, Connecticut 06183. Coverage for all claims or losses depends on actual policy provisions. Availability of coverage can depend on underwriting qualifications and state regulations. Coverage not available for residents of New York.

Footnote2You may call us to cancel your membership.

Talk to a Privacy Assist specialist:

Member Services:
1.800.516.9561
Mon-Fri 8 am-11pm
Sat 9 am-6 pm ET

Enrollment:
1.866.433.3487
Sun-Sat 8am-12am ET

Member Access:

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