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| Ensure Your Email Address is Updated to Receive Alerts
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| Online Banking Alerts and important information about your account will be sent to the primary email address in your Online Banking profile. Ensure that your email is up to date by confirming your email address in the Customer Service or Alerts section of Online Banking. You also have the option to add a secondary address for Online Banking Alerts, which could be another email or your mobile email address. |
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| Receive Alerts on Your Cell Phone or Mobile Device |
| If your cell phone or smart phone accepts text messages, you can receive short-text alerts just about anywhere, anytime-in addition to receiving them via email. You don't need to be enrolled in Mobile Banking in order to receive alerts via text message. |
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| You have the option to turn off alerts to your cell phone or mobile device at certain times of the day. (Please contact your service provider to find out if there are fees for receiving text messages.) See Setup for instructions to add a mobile email address. |
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| Choose Your Online Banking Alerts |
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| Balance Alerts |
| Balance Alerts notify you of changes to your account balances. |
- Account has insufficient funds
- Available balance
- Credit card balance approaching limit
- Credit Card balance above threshold(Small
Business only)
- Credit Card balance below threshold(Small Business only)
- Low balance threshold
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| Credit Card Payment Alerts |
| Payment Alerts notify you when payments are due and posted to your credit card account. |
- Credit card payment due
- Credit card payment posted
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| Bill Pay Alerts |
| Bill Pay Alerts notify you when e-Bills are due and when payments are sent. You can set these alerts up within the BillPay pages of Online Banking. |
- e-Bill payment has been sent
- e-Bill is due but no payment is scheduled
- Automatic payment is scheduled to be sent
- Recurring payment plan is about to end
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| Transaction Alerts |
| Transaction Alerts notify you of transactions made on your checking, savings and credit card accounts. |
- Cash transaction from credit card
- Check Card/ATM deduction from account
- Check Card charge made online, by phone, or mail
- Check Card transaction outside the U.S.
- Check deducted from account
- Check number posted
- Credit card charge
- Credit card charge made online, by phone, or mail
- Credit card transaction outside the U.S.
- Credit received on credit card
- Direct deposit posted
- Electronic draft deducted from account
- Money transfer deducted from account
- Online bill payment deducted from account
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| Automatic Alerts |
| For your peace of mind, you will receive an alert automatically anytime there are changes to your Online Banking profile or if certain activities occur. These alerts are turned on for you so that you are aware of and can confirm important changes or activity. |
| Although you can turn off Automatic Alerts, we recommend that you always keep them turned on. |
- Address or phone number changed
- Checks ordered
- Credit card Access/Convenience Checks ordered Online
- Email address changed
- Irregular Check Card activity
- Irregular credit card activity
- Online Banking ID changed
- Online Banking ID looked up
- Online Banking sign-in error
- Online Banking Passcode reset
- Online transfer account added
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| Set up Online Banking Alerts today |
| Sign in to Online Banking |
| Enroll today |
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Test drive
Online Banking Alerts or Review our Alerts Guide |
