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Online Banking

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FAQs

Your questions about Online Banking may already be answered in our Frequently Asked Questions.

Send us a secure e-mail

If you already use Online Banking please login and send us an e-mail from within Online Banking. This will allow you to request changes to your account, receive answers to questions about your account, and insure the confidentiality of your account information. Click on the "Mail" link in the upper right-hand corner of the screen to send your email.

For general non-account related questions about Online Banking, send us a secure e-mail.

Contact us by phone


Select a link for more contact information on any of the topics below. Or, take a look at our Frequently Asked Questions to find the answers you’re looking for online. Hours reflect local time, unless otherwise noted as a specific time zone.


Online Banking
Technical Support
1.800.792.0808 (California)
1.866.399.0122
(Idaho, Washington)
1.800.933.6262
(All Other States)
Monday - Friday
7 a.m. to 10 p.m.

Saturday & Sunday
8 a.m. to 5 p.m.
Checking and Savings 1.800.622.8731 (California)
1.800.442.6680
(Idaho, Washington)
1.800.432.1000
(All Other States)
Monday - Friday
7 a.m. to 10 p.m.

Saturday & Sunday
8 a.m. to 5 p.m.

Contact us by mail

Send mail inquiries to:

Bank of America
Electronic Banking Services
TX1-854-06-12
P.O. Box 655961
Dallas, TX 75265-9964

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