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Having financial difficulty?

Relief Starts with a Phone Call

Everyone goes through difficult times, and that's when you need someone on your side the most. Whether you have questions about your mortgage or home equity, our trained associates have solutions that may be right for you. We're here for you. Call us today.


	For Mortgage help call 1.800.846.2222

	For Home Equity help call 1.800.451.6362

	For Reverse Mortgage help call 1.866.863.5224

Mortgage and Home Equity

If you're having trouble keeping up with payments, we may be able to help you get back on track with:

Repayment plans up to 12 months
Extensions from 1-3 months
Modifications to the rate, term and monthly payment of your loan or
line of credit
Debt management programs with internal or nonprofit independent agencies

The sooner we can talk, the sooner we can try to help.

Countrywide Customers

If you originally got your loan from Countrywide Financial, help is available at Countrywide.

Housing and Urban Development (HUD) can help you too.

HUD is a U.S. government agency that increases home ownership and supports home buyers. HUD offers free or low-cost counseling throughout the country. To find out where the nearest counseling agency is in your area, please call 1.800.569.4287.

We may be able to help with other Bank of America products

For Consumer Credit Card and Personal Line of Credit help call:

1.888.800.5160

For Small Business Credit Card help call:

1.866.450.3299

For Auto, Boat or RV Loan help call:

1.800.386.4017

Your Next Steps

Call us today.
Please be prepared to discuss household income and expenses.
You should collect together and be prepared to fax or mail one or more of the following items:
- Proof of income for contributing household members (e.g. pay stubs)
- Personal Budget Worksheet: complete and sign.
- Current bank statements

Please fax or mail the above items to:

Home Retention Department
475 CrossPoint Pkwy
NY2-002-01-17
Getzville, NY 14068

Fax: 716.635.7255