Select a link for more contact information on any of the topics below. Or, take a look at our Frequently Asked Questions to find the answers you’re looking for online. Hours reflect local time, unless otherwise noted as a specific time zone.
Checking and Savings
Lost or Stolen ATM or Check Card
1.800.622.8731 (California)1.800.442.6680 (Idaho, Washington)1.800.432.1000 (All Other States)1.315.724.4022 (International Collect)
Monday through Friday7 a.m. to 10 p.m. (Local Time)Saturday and Sunday8 a.m. to 5 p.m. (Local Time)Automated support is available 24 hours a day, 7 days a week
CDs & IRAs
1.800.242.2632 (California)1.800.323.9919 (Idaho, Washington)1.888.827.1812 (All Other States)
Monday through Friday8 a.m. to 9 p.m. ETSaturday8 a.m. to 8 p.m. ET Monday through Friday8 a.m. to 6 p.m. PTSaturday8 a.m. to 5 p.m. PT Monday through Friday8 a.m. to 9 p.m. ETSaturday8 a.m. to 8 p.m. ET
Credit Card
Lost or Stolen Credit Card
1.800.732.91941.757.677.4701 (International Collect)
Automated support and customer service is available 24 hours a day, 7 days a week
Online Banking Technical Support
1.800.792.0808 (California)1.866.399.0122 (Idaho, Washington)1.800.933.6262 (All Other States)
Monday through Friday7 a.m. to 10 p.m. (Local Time)Saturday and Sunday8 a.m. to 5 p.m. (Local Time)
Mortgage
1.800.669.6607 (Existing Customers)1.888.293.0264 (New Customers)
Monday through Friday8 a.m. to 9 p.m. ETMonday through Friday8 a.m. to 11 p.m. ETSaturday9 a.m. to 5 p.m. ET
Home Equity
1.800.621.1044 (California)1.877.459.2808 (Idaho, Washington)1.800.934.5626 (All other states)1.877.795.2854 (New Customers)
Monday through Friday8 a.m. to 9 p.m. ETMonday through Friday8 a.m. to 9 p.m. ETSaturday8 a.m. to 5 p.m. ET
Auto, Boat, RV and Aircraft Loans
1.800.215.6195
Monday through Friday9 a.m. to 8 p.m. ETSaturday9:30 a.m. to 6 p.m. ET
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