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For Bank of America Associates Outside the United States
Listed below are human resources-related links and information for associates in Canada, United Kingdom and Ireland. Resources for U.S. based associates are located on the
home page. Associates in España associates should view resources on the Espaņa page.

Canada:

Sun Life Health, Dental,
& Vision
1.866.896.6976
www.sunlife.ca
Employee Assistance Program (EAP)   
1.800.387.4765
www.shepellfgi.com 
Emergency Notification Associate Communication Tool (ENACT)
Associates should call 1.877.693.6228 if an emergency situation arises.
Sun Life RRSP
1.866.896.6976
www.sunlife.ca
 
 

United Kingdom/Ireland

For all pay related queries, contact the HR Support Centre:
HR Support Centre – UK – 0808.238.2388 – Select Option 1
For all benefit related queries, contact the HR Support Centre:
HR Support Centre – UK – 0808.238.2388 – Select Option 2, then Option 1
HR Support Centre – Ireland – 1.800.931.131 – ABC Option 2, Option 1
HR Support Centre – UK - email addressBAC.UK@mailHR.info
HR Support Centre – Ireland - email address - BAC.IRE@mailhr.info
For additional queries, contact the numbers below:
ABC email address = abc@eds.com
Employee Assistance Programme Help Line – call freephone
UK – 0800.282.193, international - 44.1865.397497 or minicom 0800.085.4739
Ireland – 1.800.409.476
How to access the Employee Assistance Programme:
Log on to www.ppconline.info
UK associates log on details:
Username: standard user name
Password: site password
Ireland associates log on details:
Username: standard user name
Password: site password
Click “My Services”
AXA PPP – Private Medical Cover – 0800.032.2985
Share Incentive Plan – Yorkshire Building Society – 0845.1.200.300
Compensation & Benefits – 012.44.574.052
Life Centre – 012.44.673620
Associate Card – Customer Service: 0800.062.062
Gold Post: 012.44.574.653