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At Bank of America, developing current leaders and planning for future talent needs are essential components of how we grow. Strengthening our emerging
talent with solid leadership and management skills is critical to the execution of our profitable growth strategies in the rapidly evolving global economy.
Talent planning drives executive development at Bank of America, and that focus keeps a steady influx of exceptional candidates flowing to our leadership team. On a daily basis, senior executives manage assignments, deliver candid feedback and coaching, and arrange opportunities such as membership on cross-organizational teams focused on critical
business issues. Five principles guide our talent planning and leadership development:
- Attract, develop, retain and reward the best talent
- Regularly recruit top talent from all industries
- Ensure that leaders give all associates candid feedback
- Monitor leadership performance to ensure that top performers are in business-critical roles
- Execute processes and programs that encourage diversity in leadership
More than 1,000 of our top performers annually participate in Leadership Forums designed to address some of our most critical business issues. Bank of America chairman, CEO and president Ken Lewis and his senior management team lead these important development opportunities and use them to identify and assess emerging talent.
What does it take to be a leader at Bank of America? We look for and develop leaders who have the ability to be catalysts of change. We expect all leaders to grow our businesses, lead our associates to perform, drive consistent execution and sustain intensity and optimism. When top performers possess these core skills, it creates an essential consistency among our leadership team while also providing the flexibility in leadership styles that is required for different businesses.
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J. Steele Alphin, Global Human Resources executive
(second from left), discusses leadership at the company’s Knowledge Channel broadcast facilities. Joining him are, from left, Fung Der, chair of the bank’s Asian American Leadership Network for Southern California; Freda C. Brazle, co-chair, the bank’s Black Professionals Group; and Jose L. Garcia, national committee member of the bank’s Hispanic/Latino Organization for Leadership and Advancement. Bank of America values a diversity of ideas and talent as part of its training and leadership development processes.
We also respect and value diversity not only in race, gender, ethnicity, age, disability and sexual orientation, but also in viewpoints, experiences, talents and ideas. We strive to empower all associates to excel on the job and reach their full potential. We reward and recognize associates based on performance and the results they achieve for customers, shareholders and the communities where we do business.
Strategy alone doesn’t win in the marketplace. Top
leaders executing sound strategy with outstanding management skills do. It’s a competitive advantage we have—and intend to keep.
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