2004 Annual Report: Four Business Lines Partner to Deliver the Whole Bank
Four Business Lines Partner to Deliver the Whole Bank
 |  |
($ in billions) |
 |
Revenue* | Net Income |
|
|
Global Consumer and Small Business Banking
(Formerly Consumer and Small Business Banking)
Bank of America serves more consumers and small businesses in the United States than any other bank, with nearly 6,000 banking centers and nearly 17,000 proprietary ATMs in 29 states plus the District of Columbia; an award-winning online banking service with the most active users of any online bank and more active online bill payers than all other bank competitors combined; and a 24-hour telephone banking service that earns high ratings for customer satisfaction. Positioned in the nation’s wealthiest, fastest-growing and most diverse markets, the bank serves 33 million households and more than 3 million small businesses. We are the nation’s largest provider of checking account services and the nation’s number one debit card provider. Global Consumer and Small Business banking includes the nation’s fastest-growing major credit card company, the number five provider of consumer first mortgages and number two provider of home equity lines of credit.
|
 |  |
($ in billions) |
|
Revenue* | Net Income |
|
*Fully taxable-equivalent basis |
|
|
Global Business and Financial Services
(Formerly Commercial Banking)
Global Business and Financial Services offers clients unrivaled market access, flexibility and value from their banking relationships through a variety of services, including Global Treasury Services, Middle Market Banking, Commercial Real Estate Banking, Dealer Financial Services (auto, marine and RV lending), Leasing and Business Capital (asset-based lending). Bank of America is the predominant middle-market bank in the United States, providing comprehensive financial solutions, including capital markets, investment banking and traditional banking services. We also are the number one global treasury services provider, the leading bank-owned asset-based lender and the leading provider of financial services to commercial real estate developers, homebuilders and commercial real estate firms. Effective January 1, 2005, Bank of America will include the results of Latin America and Business Banking (client-managed business accounts formerly included in Small Business) in Global Business and Financial Services.
|
|
