Contact Us
FAQs
Your questions about consumer credit cards may already be answered in our:
Apply online
Apply or check the status of your online application.
E-mail
Send a secure e-mail to Bank of America Credit Card Services for:
Note: Please call if you need confidential account
information.
Contact us by phone
Customer service representatives are available 24 hours a day/ 7 days a week.
|
| Credit Card Customer Service |
1.800.732.9194
1.757.677.4701 (International Collect)
|
Credit Card Customer Service for Speech or Hearing Impaired
(TDD Required) |
1.800.222.7365 |
| Lost or Stolen Credit Cards |
1.800.732.9194 |
| Credit Card Activation |
1.800.276.9939 |
| Concierge Service |
1.800.435.7291 |
|
Contact us by mail
You can mail us your inquiry.
|
| Credit card payments |
Bank of America
PO Box 15019
Wilmington, DE 19886-5019 |
| For express/overnight service |
Payment Services
1000 Samoset Drive
Newark, DE 19713 |
| Application status inquiries |
Bank of America
PO Box 2493
Norfolk, VA 23501-2493 |
| Questions about types of cards offered |
Bank of America
PO Box 53132
Phoenix, AZ 85072-3132 |
| Other credit card questions |
Bank of America
PO Box 15019
Wilmington, DE 19850 |
|
Have a different question?
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